Terms and Conditions
Camelot House Bed and Breakfast Booking Terms and Conditions.
20 Gannon Road
We are members of Quality In Tourism and hold a Four Star Silver Award.
Thank you for choosing to book with Camelot House. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking .
The price of the accommodation includes the following:
Electricity, linen and towels, cleaning, hot water, central heating, Wi Fi and breakfast
We accept the following methods of payment
Cheque drawn on a UK Clearing Bank
Most Credit/ Debit Cards
We do not take American Express.
We are a non-smoking establishment. It is now illegal to smoke anywhere inside our premises and we do not allow smoking in our front or back garden for the comfort of all our guests.
We regret that we are unable to accommodate pets
Acceptance of Children
Sorry, no children under the age of 10 years are allowed at this property.
For all reservations we require a non-refundable deposit equal to the value of the first night of your stay.
The balance is due on arrival unless we agree otherwise in writing.
Cancellation and Insurance
By making your booking, our agreement is a legal contract and your deposit is non-refundable. If you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance.If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a 5%administration fee. Please note that your deposit is not refundable under any circumstances. We would recommend that you take out cancellation insurance to cover this cost.
Non-availability of Accommodation
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the booking. Our liability would not extend beyond this refund.
Your accommodation will be available to you from 2.00pm to 4.00pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms. Luggage may be left and registration completed if you arrive before your room is available.
Late arrival procedure
Please ensure you contact us no later than 4.00pm to let us know if you will be arriving late.
Please be ready to leave the accommodation by 10.00am on the day of departure, unless otherwise arranged. We will provide you with an invoice, payable on departure for any additional services you may have used during your stay.
Damages and Breakages
Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
We do not keep on record either on paper or computer any payment card details.
Any other data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.
Of course you can unsubscribe from this at any time by either emailing us at firstname.lastname@example.org or calling us on (01903) 204334.
A warm welcome awaits you at Camelot House.
Carol & Steve Harmes